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We will notify you once we’ve received an email concerning a refund.  Please note that refunds WILL NOT be given. Deposits are required in order to confirm 360 Photo Booth events/appointments. The deposits that are put down by customers WILL NOT be refunded. However, the deposit may be moved to another event date, but again it WILL NOT be refunded. 


You can always contact us for any refund questions at


Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gasses. Please get in touch if you have questions or concerns about your specific item.


Unfortunately, we cannot accept returns on sale items or gift cards.

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